MVCTC Computer Repair and Technical Support Students Visit Wright State University
The Miami Valley Career Technology Center (MVCTC) Computer Repair and Technical Support class recently spent a day with the Wright State University CaTS Department. The CaTS department provides technical support for all computers and users on the Wright State campus. Students learned about the ServiceNow IT ticketing system, toured the Help Desk and Desktop support departments and viewed the University Data Center. In addition, students toured an Interactive Virtual Distance Learning classroom, the Data Analytics DAVE la, and a Student Success Center classrooms. This field trip allowed the Computer Repair and Technical Support students to see firsthand the many employment opportunities in computer support at a large educational institution as well as the cutting edge technology systems they have in place to support an organization of this size.
Participating in this field trip provided students with a chance to network with Computer Science college students and IT professionals and see their lab skills applied in the real world. It also allowed them to see how WSU is using new technology to serve its students.
Mrs. Amy Sugden, Computer Repair and Technical Support Instructor commented, "this was an amazing tour which allowed students to see how technology is used in today’s college classrooms as well as how an IT department supports the ever-changing needs of its faculty and staff.”
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